Effective Date: 18-04-2025
Welcome to Nu-XGenAI Training Institute (“we”, “us”, “our”). We are committed to protecting your privacy and handling your personal information with transparency and integrity. This Privacy Policy outlines how we collect, use, share, and protect your information when you interact with our website, training platform, mobile applications, and services (collectively referred to as the “Services”).
1. Information We Collect
We collect the following types of information:
a. Personal Information
When you register, enroll, or interact with our Services, we may collect:
- Full name
- Email address
- Phone number
- Date of birth
- Gender
- Mailing address
- Educational or professional background
- Identification documents (if required for certification or verification)
b. Payment Information
If you make a purchase or enroll in paid programs:
- Billing details
- Transaction history
- Payment method (processed via secure third-party gateways)
c. Technical & Usage Information
Collected automatically when you use our Services:
- IP address
- Browser type and device information
- Pages visited and time spent
- Cookies and similar tracking technologies
d. User Content & Communications
We may store any data you upload, submit, or communicate through:
- Course submissions
- Email/chat support
- Community forums
- Feedback and surveys
2. How We Use Your Information
We use your information to:
- Register you for courses or programs
- Provide, personalize, and improve our Services
- Process payments and send receipts
- Communicate updates, notifications, and promotional offers
- Issue certifications and progress reports
- Conduct research and improve learning outcomes
- Maintain legal and regulatory compliance
3. Cookies & Tracking Technologies
We use cookies, beacons, and similar technologies to:
- Save login preferences
- Analyze user behavior
- Enable functionality like video playback, live chat, etc. You can control cookies via your browser settings.
4. How We Share Your Information
We do not sell your personal data. We may share information with:
- Service Providers (payment processors, cloud storage, analytics tools)
- Affiliates & Partners (for certifications, internships, collaborations)
- Legal Authorities (if required by law or for protection against fraud)
- Public Platforms (if you voluntarily post content or testimonials)
All vendors and partners are under strict confidentiality agreements.
5. Data Security
We implement robust security measures to protect your data:
- SSL encryption
- Secure data storage
- Role-based access controls
- Regular security audits
Despite our efforts, no digital platform is 100% secure. Please use strong passwords and do not share your login details.
6. Your Rights
You have the right to:
- Access your data
- Correct inaccurate or outdated information
- Delete your data (subject to regulatory limits)
- Opt-out of marketing communications
- Request a copy of your personal data (data portability)
You can exercise these rights by contacting: support@nuxgenai.com
7. Children’s Privacy
Our services are intended for users aged 13 and above. We do not knowingly collect data from children under 13. If you believe a child’s information has been collected without parental consent, please contact us immediately.
8. Third-Party Links
Our site may contain links to third-party websites or services. We are not responsible for the privacy practices of those sites. Please review their privacy policies independently.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted with a new effective date at the top of this page. We encourage you to review the policy regularly.
10. Contact Us
For any questions, concerns, or feedback regarding this Privacy Policy:
Nu-XGenAI Training Institute
📍 Ganga Towers, Kamothe, Navi Mumbai, Maharashtra, India
📞 +91-8787556220 / +91-7005123205
📧 support@nuxgenai.com
🌐 https://nuxgenai.com